Toyota Culture (PB)

The Toyota Way, which introduced a 4P model for organizational excellence, was the subject of the 2009 Shingo Prize for Research and Professional Publication. Toyota Culture, written by Jeffrey Liker and Michael Hoseus, explains how Toyota selects, develops, and motivates its people to become committed to building high-quality products. It also provides the tools needed to find competent, able, and willing employees, start training and socializing them, establish and communicate key business performance indicators, train people to solve problems and continuously improve processes, develop leaders who live and teach the company's philosophy, reward top performance, and offer help to those who are struggling.

Format: Paperback / softback
Length: 592 pages
Publication date: 20 May 2023
Publisher: McGraw-Hill Education

Winner of the Shingo Prize for Research and Professional Publication, 2009, The Toyota Way, the international bestseller, explained the company's success by introducing a revolutionary 4P model for organizational excellence: Philosophy, People, Process, and Problem Solving. Now, in Toyota Culture, preeminent Toyota authorities Jeffrey Liker and Michael Hoseus reveal how Toyota selects, develops, and motivates its people to become committed to building high-quality products—and how you can do the same for your company.

Toyota Culture examines the "human systems" that Toyota has put in place to instill its founding principles of trust, mutual prosperity, and excellence in its plants, dealerships, and offices around the world. Beginning with a look at the evolution of the Toyota culture and why its people are the heart and soul of the Toyota Way, the authors explain the company's four-stage process for building and keeping quality people: Attract, Develop, Engage, and Inspire.

Drawing upon numerous examples from Liker's decades of research as well as Hoseus' insider access as a Toyota manager, Toyota Culture gives you the tools you need to:

Find competent, able, and willing employees.
Start training and socializing your people as you hire them.
Establish and communicate key business performance indicators at every level of your organization.
Train your people to solve problems and continuously improve processes in their daily work.
Develop leaders who live and teach your company's philosophy.
Reward top performance—and offer help to those who are struggling.
Fascinating vignettes of Toyota's innovative culture highlight the nuances of translating and recreating a people-centric culture in factories and offices across the globe. These exclusive, behind-the-scene.

Weight: 785g
ISBN-13: 9781265784577